Shipping policy
Welcome to Neae skin! We're committed to making your shopping experience smooth from start to finish. Below you'll find important information about how we handle shipping, including processing, delivery options, and international orders.
Order Processing:
Once your order is confirmed, we begin processing it promptly. Processing times may vary depending on order volume, holidays, or special promotions. You’ll receive a shipping confirmation email with tracking details as soon as your order is on its way.
Shipping & Delivery Estimates:
Standard Shipping: Estimated delivery within 7-14 business days.
✨ Many customers ask about our shipping, so we’re sharing all the details here! ✨
📦 Shipping & Delivery (Letter / Parcel Standard size up to 1.5 kg)
📍 Norway — 99 NOK
📍 Scandinavia — $15 USD
📍 Europe — $22 USD
📍 GCC — $25 USD
🌍 International — $35 USD
⏳ Delivery: 3–14 days, depending on destination
🔍 Trackable with Bring
💰 Approx. shipping cost
⚠️ Duties & taxes may apply upon receipt (handled by the recipient)
💖 A gentle note: For hygiene reasons, we can’t accept returns on opened or tested products, or items shipped outside Norway. Thank you for understanding!
Please note: Delivery times are estimates and may vary based on location, weather, and carrier conditions.
International Shipping by courier only. We offer international shipping to Europe and worldwide.
Notification:
At this time it is not possible to ship to the USA or Canada.
Delivery times and rates will vary depending on the destination.
Customs duties and taxes may apply and are the responsibility of the recipient.
Tracking Your Order:
Once your order has been shipped, you will receive an email with tracking information. You can use this to monitor your shipment’s progress and estimated delivery date.