Shipping & Return Policy - Hygiene and Safety

Shipping & Return Policy

At neae skin, your safety and satisfaction are our top priorities. Because we sell makeup and skincare products, we follow strict hygiene standards to ensure every item you receive is fresh and unused.

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For Customers in Norway

We’re unable to accept returns on any makeup or skincare products that have been opened, used, or had their packaging broken. This policy helps us maintain the highest hygiene and safety standards for all customers.

 

For kunder i Norge

Vi kan ikke godta retur av sminke- eller hudpleieprodukter som er åpnet, brukt, eller der emballasjen er brutt. Denne policyen hjelper oss å opprettholde høyeste standard for hygiene og sikkerhet for alle kunder.

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International Shipping

For our international customers, please note that we cannot accept returns once products have been shipped outside of Norway.

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Questions or Concerns?

If you’re unsure about a product or need help before placing your order, don’t hesitate to contact us — we’re always happy to assist!

xoxo,
neae skin